Customer Reviews: Super Trade Plus Triple Extension Ladder

Excellent service - quick delivery and great ladder

A light easy to use ladder with a useful stability bar. The ladder is suitable for around the house maintenance.

Arrived on time value for money

Delivered on time. Quality ladders

Great quality and value for money

Very fast delivery and good customer service

My husband needed a new ladder as the old one was not safe to use. He is very pleased with this one it is good & strong.

Stable and portable. Good value.

Great value triple trade ladder for getting job done!

Excellent strong set of ladders with good safety features

Good service

All okay ladder is of a decent quality and arrived within three days.

The ladders are light and comfy to use. I use them on my own to pitch to roof level and they were easy to ship and retrieve.

The quality is good and it is light enough to be easily and safely positioned.

Well made and solid product

The ladder is well built easy to use does the job I bought it for reaching gutters

Very good ladders

I find the lock weak and not properly adapted for its function.

Ordering was easy the site was straight forward to use, well priced and delivered on time there was a slight dent on one of the rungs don’t know how this happened but ladders do... Ordering was easy the site was straight forward to use, well priced and delivered on time there was a slight dent on one of the rungs don’t know how this happened but ladders do work fine so never bothered informing the company I would recommend using them Read More

In fact my ladder was delivered damaged but Ladders Direct responded immediately, delivered a replacement within 24 hours, never a quibble. Ladder itself is excellent. Such a... In fact my ladder was delivered damaged but Ladders Direct responded immediately, delivered a replacement within 24 hours, never a quibble. Ladder itself is excellent. Such a response to a problem not of their making speaks volumes for this company. Highly recommend. Read More

I had a good experience with Ladders UK Direct UK (LUD). The 1st ladder I ordered arrived damaged this wasn't spotted when it was delivered, I sent pictures to LUD that evening... I had a good experience with Ladders UK Direct UK (LUD). The 1st ladder I ordered arrived damaged this wasn't spotted when it was delivered, I sent pictures to LUD that evening and I got a positive response 1st thing in morning. It was agreed a new ladder would be sent out and the damaged one collected the next day. Overall I am very pleased with the quality of service and the ladder. The ladder is well made and felt stable and sturdy. Read More

Really easy site to navigate and a fantastic price for the triple extension ladders I bought. The build quality is first class and the 10 metre set I purchased are ideal for the... Really easy site to navigate and a fantastic price for the triple extension ladders I bought. The build quality is first class and the 10 metre set I purchased are ideal for the access requirements I need . The stabilizer bar is a real game changer as I've previously used traditional ladders , which have been okay but having the additional ground contact has made the use of ladders far safer Read More

Very quick process from order to safe delivery .liked the tracking facility also . Ordered on the Monday and delivered on the Tuesday !!

Really good quality ladders, a night and day difference to my old double extension ladders that have now been retired. The stability is great and the rungs really comfortable to... Really good quality ladders, a night and day difference to my old double extension ladders that have now been retired. The stability is great and the rungs really comfortable to stand on and the ease of the locking mechanism is perfect. In short I'd gladly recommend these to anyone needing good quality ladders (especially if like me you need the 10 metre reach) . Read More

Simple, easy and great service.

Quality. Well built .

Easy to deal with. No hassle very efficient and constant updates. Delivered when promised. Top quality item. Thank you. Strongly recommended.

Good quality and seems well made and easy to use for work

Found what I wanted quickly on line and at a reasonable price. Paid the extra £10 or so to have it delivered in time for the job I needed. Sturdy kit and did the job. Excellent

Great service fast delivery outstanding Company

Ease of use and prompt delivery

Very well quality of ladders and absolute quick delivery. Thank you

High quality and fast delivery

Didn't receive them! They sent the wrong ladders then charged me £120 for refusing them. Avoid using this company. I thought I bought the same ladders as the last 3 times but they... Didn't receive them! They sent the wrong ladders then charged me £120 for refusing them. Avoid using this company. I thought I bought the same ladders as the last 3 times but they have changed manufacturers and now the ladders are smaller by 1m. Disingenuous company Read More

Damage on delivery. Replacement sent immediately. No quibble. Very impressed with service. Would recommend . All good now.

Great ladder. delivered next day as promised. Excellet service.

Good price fast delivery

Perfect service and quality product

Great quality ladders. Good price and fast delivery thanks.

Well made no issues.

Quality service and fast delivery

Solid and stable.

Very light and easy to work, cleaned my 8m high gutters already, felt safe also. The delivery came when stated.

Excellent product and delivered in time with no problem

I will start on a negative note.The ladders are little heavy. On the plus side solid when extended out fully. The are very well made strong sturdy , you can break them down to... I will start on a negative note.The ladders are little heavy. On the plus side solid when extended out fully. The are very well made strong sturdy , you can break them down to use as individual sections. Great product. Read More

Good quality...looks well made and strong

The ladders were exactly what I expected and delivered on time (even though the delivery driver was a grumpy so and so when asked to place them in the back garden as my wife... The ladders were exactly what I expected and delivered on time (even though the delivery driver was a grumpy so and so when asked to place them in the back garden as my wife couldn't lift them) Read More

Great service

Great communication and delivery on time .

Good solid ladder, arrived when it should. Had ladder fully extended up my gable end and no issues.

Easy to order. Delivery fast. Fully recommend

Very impressed with the quality of the ladder. More heavy duty than I expected.

Process was easy to order. Order was sent promptly. However, this is where the review is really pending next steps… delivery company have the item marked as ‘delivered’ on the... Process was easy to order. Order was sent promptly. However, this is where the review is really pending next steps… delivery company have the item marked as ‘delivered’ on the 3Rs day of a 3 day delivery… but item is not here. No easy way to contact delivery company. Email sent to Ladders Direct UK - so will await reply. Unfortunately so many companies use delivery companies that aren’t any good. A Google search of reviews tell you this. Sadly DX are part of the journey so part of the review. So delivery was made to wrong house. ‘We left it by the side of the house due to your big dog’! We don’t have a dog and are mid terrace. Still never got a follow up from Brian in Sales! Read More

Excellent service with fast delivery

Very good and been used already

I ordered a ladder, it arrived quickly and is sturdy from what I can tell. I'm a window cleaner and climb ladders all day long. I got a new ladder as the old one I had was too... I ordered a ladder, it arrived quickly and is sturdy from what I can tell. I'm a window cleaner and climb ladders all day long. I got a new ladder as the old one I had was too short for a few jobs. This one is longer and it's a lot more stable then the last one i had. Read More

Sturdy, lighter then my last one, doesn't wobble and I like that you can lock each section.

The website was very easy to navigate, good description of all equipment and very good selection of ladders as well, with very clear understanding of uses for each ladder.... The website was very easy to navigate, good description of all equipment and very good selection of ladders as well, with very clear understanding of uses for each ladder. Ordering was very easy and delivery was very fast and good payment options. Read More

Great service , quality products. Delivery was quick. Would by again

Item delivered quickly and correctly.... no problems at all

Good service

Good service overall. One issue was that the ladder was delivered standing upright on the corner of the building.

Exactly what I need for the job I was carrying out.

Excellent communication & swift delivery.

The delivery was prompt and arrived when promised. The price I paid was also excellent.

Delivered fast. Great item.

Excellent quality trade ladder

Have not used it as of yet but looks sturdy and well manufactured with a locking system, also well priced

Excellent quality and great service and value

There was a delay in shipment which they let us know straight away and refunded the extra deliver cost. Service was excellent and so are the ladders.

Great price. Prompt delivery Thanka

Quality ladder delivered to my door cheaper than I could buy a second hand one locally.

Excellent quality. Amazing value. Sturdy but light. Overnight delivery was excellent

Great price for very good trade rated ladders, nice and rigid with no flex while using , I purchased extra ladder standoff definitely recommend that makes it much safer and sturdy.

Quality brand new ladders, delivered to my door on time for less than I could buy similar ladders second hand locally.

Excellent product and great service.

Very helpful

Advertised as Free delivery to mainland UK. We live on the mainland in the Highlands but still have to pay exorbitant delivery. A

Good tuff and strong ladder. Really sturdy when your on it. Great piece of kit.

Good price,

Delivered very quickly. A bung was lost during delivery. A replacement was sent quickly and without question, excellent.

Good value, fast delivery and really positive customer experience.

Bought these for my builder friend, to replace his that had been stolen. He says they're great, strong, sturdy and tall. I will have to take his word as I don't do heights!

Great communication, quick delivery and value for money. Not yet use the ladder but hopefully it will last me many years ahead.

Great product and value for money. Communication was very good from the time of ordering to delivery.

Excellent service from these guys and decent ladder with great delivery times

Good product, disappointed to see there were dents in a couple of rungs but not sufficient to go through the hassle of sending the ladder back

Ordered the ladder on overnight on the 3th of Sept the ladder did not arrive until 12th Sept after many emails most not answered the ladder dis appeared for 8 days when the... Ordered the ladder on overnight on the 3th of Sept the ladder did not arrive until 12th Sept after many emails most not answered the ladder dis appeared for 8 days when the ladder did arrive it arrived badly damaged and buckled on the 12th Sept emailed your company yet again I was promised a replace over night this took another 2 days to get to me Very poor delivery experience ladders direct did very little to help a stressful situation Read More

Great well made product - recommended by painter pal - top job

Great service

Great service and a great well made product recommended by a decorator pal of mine ________

Well made product, delivered on time and most helpful customer service

Good fast delivery, ladders are a perfect size to be stored in the garage. Still have yet to use them.

Thank you so much for delivering the triple ladder directly to my door. I was at my holiday lodge & it was placed my decking. No fuss, just excellent door to door service!

First class ladders

Brilliant service and good communication

Ladder’s arrived sooner than expected. Driver was very polite and helpful and the Ladders are very good.

Great ladders, good delivery excellent price.

Great pair of strong ladders really well made and up to the job but a little warning they are a tad on the heavy side

Excellent quality ,there’s ladders are very heavy so it shows how good there are .

Great service , would recommend this company .

Great product

Ladders UK Direct are a great company. would definitely use them again. reasonable priced too. my only downfall was the delivery service. the ladders were just left on the drive... Ladders UK Direct are a great company. would definitely use them again. reasonable priced too. my only downfall was the delivery service. the ladders were just left on the drive instead of put round the back like i asked. but that wasn't their fault that was down to the 3rd party courier. Read More

Easy to deal with, excellent product and miraculous delivery service. I would buy from you again. The 2 metre extension ladder stacks well and gets to most places I will need and... Easy to deal with, excellent product and miraculous delivery service. I would buy from you again. The 2 metre extension ladder stacks well and gets to most places I will need and is easier to use than steps that open out. Read More

Fast and efficient. There was an issue with the first ladder and this was replaced extremely quickly.

Next day delivery. Good product.

Great product and customer service with this product.

Ladders ordered friday.. Arrived on the tuesday. No complaints. Good service.

A well made product but not very versatile because the 3 sections cannot be detached. The weight on the ladder has now changed on the company website. I found my ladder heavier... A well made product but not very versatile because the 3 sections cannot be detached. The weight on the ladder has now changed on the company website. I found my ladder heavier than advertised. The label on the side of the ladder states 26.5kg but the ladder is actually closer to 30kg which is now what the company state on their website. Maybe this is being sold not as advertised. Read More

Excellent service and ladder better than expected so very pleased

Would recommend ladders uk good prices posting was quick ladder clamps came next day different courier happy with service

Although this is a very well made product, I've found it very heavy for my own use & unfortunately, the 3 sections can't be detached to make it more flexible for quick low level... Although this is a very well made product, I've found it very heavy for my own use & unfortunately, the 3 sections can't be detached to make it more flexible for quick low level work. Read More

Good quality laddervery pleased would recommend 5 stars

Delivered on time Question: we need to slide out eachb separate ladder but there are stops to prevent that so do we have to saw them off??

Great product, great quality, great price and delivery.

Great product, price and delivery

The ladies that delivered did so when they said and were good fun to deal with, wonderful service

Happy with my product

Good service

Excellent service. Initially I have received damaged ladder. When I informed them straight away they have sent me replacement. I’m very happy with the service. I think it will be... Excellent service. Initially I have received damaged ladder. When I informed them straight away they have sent me replacement. I’m very happy with the service. I think it will be very useful if you use sticker on the ladder says handle with care. DX has to know how to handle with care when delivering your ladders. Read More

Excellent product and happy

The lady that delivered it was brilliant! She showed me how to easily hold a ladder (it's heavy) and put it in the back garden where it is needed.

Delivered on time.

Good quality and easy to carry by one person.

Great product and price, excellent delivery.

Excellent product, superb delivery. Delivery driver was very helpful

The attention to detail in the design of this ladder make it worth the money

Decent sturdy work ladders, 5 stars!.

First ladder all the rungs were dented so refused delivery. Very quick response and delivered new ladder within 2 days

Delivered in time,can’t fault the process

Lightweight for the height they go up to. Easily managed by 1 man.

First ladder came damaged but delivery driver didn’t give time to check for damage. Received replacement ladder a day later than told. Then was told damaged ladder would be... First ladder came damaged but delivery driver didn’t give time to check for damage. Received replacement ladder a day later than told. Then was told damaged ladder would be collected at the same time as new one delivered but wasn’t. Only delivery times given where between 8am-6pm so there needed to be someone in four days in total. I chose this company as I needed a ladder next day delivery but then as I was going away I needed to pay someone else to do the work I required the ladder for. so this ladder became very expensive. No compensation given or money off for inconvenience. Read More

Great delivery and communication, Great set of triple ladders

Good quality for a great price

The ladders are of very good quality there is no doubt about that. However I was depending on the 24 hour next day delivery with did not happen. I had scaffolding up at the... The ladders are of very good quality there is no doubt about that. However I was depending on the 24 hour next day delivery with did not happen. I had scaffolding up at the property I was working on and had to wait an additional five working days for the ladders to be delivered. This resulted in me having to pay twice as much for the loan of the scaffold which outweighed the cost of the ladders, very disappointed with the delivery service being late. Read More

As pre mentioned the ladders are of very good quality. However the delivery time is dire.

Purchased for my partner, He is very happy. Great service and product.

Partner is very happy , needed to get up on top of the roof to fix leaks.

Swift delivery...arrived in perfect condition. Great ladders. All good.

Just what I need for roof access (using ladder standoff from same company). Great all rounder.

Ladder met the spec. That was ordered and arrived on time.

Pleasent sales team and fast and efficient. Information about products wes great..

Great product, delivered quickly, at time specified. Competitive price!

Great Ladders delivered really quickly great service thank you

Awesome sturdy best ladders by far

Great product at a great price. Delivery was impeccable as I wasn't there, but was accepted by a neighbour with no fuss.

Couldnt be happier

Delivery came as advised. Reason for only 4 stars was that the bottom run has a large dent in it. Whether this was in transit or in the warehouse I have no idea. It does not... Delivery came as advised. Reason for only 4 stars was that the bottom run has a large dent in it. Whether this was in transit or in the warehouse I have no idea. It does not effect the safety of the ladder but does look unsightly on a brand new product.__ Read More

Good quality product for a good price. Delivery was quick.

A++ service, highly recommend thank you.

Delivered as ordered on time

Good sturdy ladder

Very Good service delivery on time excellent.

Brilliant service

Perfect in every way, trusted company.Chose wrong ladder, got immediate refund and re ordered the right one.

Very good service and very prompt delivery. Great choice of ladders of all sizes. Kept me up to date on delivery details as well. Will use this company again.

This ladder is well constructed and heavy! I have been up to six meters on it and it felt very sturdy and safe. But it is heavy because it is well constructed.

Great service. Good price and excellent delivery.

Very good product. Just the job!

The ladders are fantastic my staff are using every day

The service was fantastic __

Excellent service once again.

I made a mistake with my order this was quickly sorted out and I was able to get the ladder that I needed with no fuss. Excellent service. Delivery was quick and the ladder was... I made a mistake with my order this was quickly sorted out and I was able to get the ladder that I needed with no fuss. Excellent service. Delivery was quick and the ladder was left in a safe place. The ladder itself is well made and sturdy. Read More

Good quality, sturdy ladder

Prompt delivery quality ladder

Quality ladder unfortunately can’t separate each section H&S gone mad

First class service. The ladder I ordered was delivered on the day stated. in good condition , no damage ,

These triple ladders arrived next day perfectly. They are excellent, sturdy and very stable with an excellent reach to easily get to the apex of a roof on a 2 storey house.

Excellent stable and sturdy triple ladders with a great reach to easily get to the apex of the roof on a 2 storey house. Manufactured extremely well.

Excellent sturdy set of triple ladders

Simple ordering process, delivered as specified.

A good sturdy ladder with a good locking system

Rey pleased with delivery and the standard of the ladder

Well constructed ladder

Sturdy, good quality ladders, delivered on time.

Very good quality and rapid delivery

Excellent product, price, service and delivery.

Great service and communication from ladders company. Told next day delivery but unfortunately the carrier didn't deliver to day after, mot fault of supplier and wasn't major... Great service and communication from ladders company. Told next day delivery but unfortunately the carrier didn't deliver to day after, mot fault of supplier and wasn't major problem still good value for money and great service overall Read More

I ordered the ladder on the webpage to include the next day delivery, The ladder arrived the next morning and was delivered by a very polite courier. the ladder is very good... I ordered the ladder on the webpage to include the next day delivery, The ladder arrived the next morning and was delivered by a very polite courier. the ladder is very good quality and feels very safe. It is very easy to use and is easy to adjust height ways. We have now used it to enable us to paint the outside of the house. All good. Read More

The ladder is good quality and feels very safe. It is easy to adjust and slides up and down easily.

Fantastic product, low cost, good quality

The ladders ordered were received one day later than advised due to the carrier not the supplier. Wasn't a major problem to us. Product received was excellent and worth its value

Very good service

Great ladders. Good price. Delivered on time.

Quick delivery. Great ladders. Good price.

Excellent service great ladders

Ladders arrived next day as expected. However, we found it very disappointing that they were not wrapped in anything and subsequently were marked on arrival. I except they are... Ladders arrived next day as expected. However, we found it very disappointing that they were not wrapped in anything and subsequently were marked on arrival. I except they are going to get scrapes and knocked while in use but didn’t expect them to arrive like that-even the bottom rung was dented at the rear. Overall not a very good experience Read More

Arrived next day as expected but because they weren’t wrapped they were very knocked about and marked and the bottom rung was dented in at the rear.

Good quality ladders. Delivered and communicated well and on time.

Great product. Light to carry whilst at the same time being very sturdy to use.

The ladder is very beaver and stable minus a bit heavy but 8.5 m long

Perfect service, very easy delivered 2 days later to my job site , brilliant definitely recommend to anyone.

Excellent product, great delivery service .

Excellent product

Good stock and fast shipping, let down by poor handling of goods. I'm not sure whether it's a problem at the warehouse or with the courier but my first ladder arrived with the... Good stock and fast shipping, let down by poor handling of goods. I'm not sure whether it's a problem at the warehouse or with the courier but my first ladder arrived with the locking latch bent which meant losing 2 days waiting for it to be collected and for a replacement item to arrive. Even the replacement hadn't been looked after, it was several large dents in the lower rungs. Fortunately it's very heavy duty so will be OK. Read More

The locking latches are quite flimsy and excessively difficult to move. A more solid sprung mechanism would be a better solution. The top rubber stoppers are very shallow, when... The locking latches are quite flimsy and excessively difficult to move. A more solid sprung mechanism would be a better solution. The top rubber stoppers are very shallow, when lent against the wall the aluminium frame is almost digging into the brick. Why not fit nice chunky rubber ends like you install on the feet section? Overall, very solid ladder, feels very safe and comfortable at height. Just make sure you're strong enough to lift it, especially if you store it horizontally on wall hooks high up. Read More

Really impressed with the quick delivery and the quality of the ladder. Well made, robust, stable and I feel very safe on it.

After ordering my Ladders on line, they turned up, in perfect condition and on time. The only thing I have to point out is when they turned up, unfortunately I myself was at work... After ordering my Ladders on line, they turned up, in perfect condition and on time. The only thing I have to point out is when they turned up, unfortunately I myself was at work and the delivery man did not help my Wife (who has a severe heart condition ) , help her with putting them into to the garden, which would of taking him less than two minutes of his time. Read More

Quick delivery and delivery instructions followed.

..............

Great service and quick

They delivered on their promises - my ladder arrived on time and was great value. Very satisfied with the service - many thanks.

Good ladder for the money - solid and well built

Excellent service and quality

Ladder looks good be great if I could get stabilising bar out from between ladders so I could use them ?

Can’t get stabilising bar out from between ladders ?

Good product. Good service

Quick delivery. Friendly and helpful delivery driver.

Competitive price, good ladder and quick delivery

Nice ladder, felt safe using it in big heights

Great product and service

Ladders delivered very quickly, great service, thanks!

Great quality product, provides confidence when using at height.

Great ladders, great customer service and great delivery you could say they were a step above the rest. ____

It’s heavy but sturdy

Good UK made ladder at a competitive price with free next day delivery/

Great UK manufactured product that is ideal for access to painting the outside of the house

Great service!

Just what I was after - great ladder.

First of all after several calls to ladders direct I finally received my missing ladder clamp 3 days later. Also I purchased the triple ladders brand new and found that one of the... First of all after several calls to ladders direct I finally received my missing ladder clamp 3 days later. Also I purchased the triple ladders brand new and found that one of the ladder rungs was dented, so much for quality control. I couldn’t be bothered with further phone call’s and taking photos of proof as I’d already gone down this road for the missing ladder clamp. Sorry but can’t recommend as there wasn’t even a follow up call or apology so that’s why you got this rating. Read More

Excellent service and a very nice set of extending ladders (sturdy and stable) at a good price. Made my job of fitting security lights much easier. These will probably outlast me!

Sturdy and stable, should last for years.

Ordered on the bank holiday friday and got it delivered Wednesday so fairly decent. Ladder is good quality my only issue is the stats on the website dont match the stats on the... Ordered on the bank holiday friday and got it delivered Wednesday so fairly decent. Ladder is good quality my only issue is the stats on the website dont match the stats on the ladder. The website said 5.5m max height and 19kg and the ladder says 4.5m max height and 17kg, despite the item number matching. So not sure which one to believe. Read More

Really happy with service. The ladders great stuff. Quick delivery

Very light and safety ladders

great product will recommend it so you can reach your heights

Great product Great customer service Quick shipping I am well use this company again

It would be ok if it looked new but with these scratches it looked used

Terrible customer service, very unhelpful regarding scratches on the ladder

Really good service. Not next day but didn’t matter